Privacy Policy

Data Controller

Bürodienstleistungen Optima GmbH
Körnerstraße 12
10785 Berlin
Germany
Email: info@buerooptima.de
Phone: +49 30 245 31 455

1. Web Hosting

This website is hosted by:

ALL-INKL.COM - Neue Medien Münnich
Owner: René Münnich
Hauptstraße 68
02742 Friedersdorf
Germany

Legal basis: Art. 6(1)(f) GDPR (legitimate interests)
Data processed: Server log files (IP address, access time, requested URL, referrer, browser, operating system, data volume transferred)
Retention period: 30 days
Server location: Germany
Data processing agreement: A data processing agreement pursuant to Art. 28 GDPR has been concluded with ALL-INKL.COM.

Log files are processed to ensure the operation, security and stability of the website. No merging with other data sources takes place.

2. Contact Form

Legal basis: Art. 6(1)(b) GDPR (contract initiation or pre-contractual measures)
Data processed: Name, company or sector (optional), information on the planned formation (optional), email address, phone number (required in the formation process, optional in the contact form), message content
Transmission: Data is forwarded to Taskmaster@optimaprime.eu via PHPMailer over SMTP so enquiries can be processed centrally within the Optima Group. The technical transmission uses the configured email infrastructure.
Retention period: Until the enquiry is fully processed, taking into account applicable commercial and tax retention obligations

Your data is used solely to process your enquiry. No further disclosure to third parties takes place unless it is required to process the enquiry or we are legally obliged to do so.

3. WhatsApp Contact Option

Provider: WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (part of the Meta group)
Legal basis: Art. 6(1)(b) GDPR (contract initiation or pre-contractual measures) and your deliberate choice of this contact channel
Active selection required: The formation wizard offers a “Chat now” action. WhatsApp is opened only if you actively choose this option. No connection to WhatsApp is established without your selection.
Data processed: The details entered in the wizard (name, contact details, request) are passed to WhatsApp when the chat is opened.
Third-country transfer: Data may be transferred to Meta Platforms Inc. in the USA. The transfer is based on the EU standard contractual clauses.
Voluntary use: Using WhatsApp is optional. Phone, email and the contact form remain available to you.

WhatsApp's privacy policy: https://www.whatsapp.com/legal/privacy-policy-eea

4. Internal Request Processing (Onboarding)

Legal basis: Art. 6(1)(b) GDPR (contract initiation or pre-contractual measures)
Purpose: Formation requests submitted via the wizard are stored, in addition to the email, in our internal client-intake system to enable structured processing and onboarding.
Data processed: Only the details requested in the wizard
Service provider: The database is operated by Supabase Inc. on Amazon Web Services (AWS) servers in the EU (Frankfurt region, eu-central-1).
Retention period: Data is deleted once processing is complete or upon your request.
Data processing agreement: A data processing agreement pursuant to Art. 28 GDPR has been concluded with Supabase.

5. Google Maps

Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Legal basis: Art. 6(1)(a) GDPR (consent), § 25 TDDDG (German Telecommunications and Digital Services Data Protection Act)
Consent required: Google Maps is only loaded on this website after your explicit consent via the cookie banner. No connection to Google servers is established before your consent.
Third-country transfer: Google LLC is based in the USA. When using Google Maps, data may be transferred to the USA. Google LLC is certified under the EU-US Data Privacy Framework.
Withdrawal: You can withdraw your consent at any time by clicking the cookie settings button.

Google's privacy policy: https://policies.google.com/privacy

6. Cookies and Consent

Consent storage: This website uses vanilla-cookieconsent v3 to store your cookie preferences. Consent is stored exclusively locally in the browser (localStorage). No tracking or analytics cookies are set.
Necessary cookies: Technically necessary cookies for storing the consent decision
Legal basis: § 25(1) TDDDG (necessary technical storage) and Art. 6(1)(c) GDPR (proof of consent)
Retention period: 182 days (default value of vanilla-cookieconsent)

7. Your Rights

You have the following rights with regard to your personal data:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to withdraw consent (Art. 7(3) GDPR)

To exercise your rights, please contact: info@buerooptima.de

8. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent data protection supervisory authority:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
(Berlin Commissioner for Data Protection and Freedom of Information)
Friedrichstraße 219
10969 Berlin
Germany
Website: www.datenschutz-berlin.de